Our malls have to be feeling a bit like bachelors at a rose ceremony: anxious to stand out in a crowded field. So they’re dressing up, puffing out their chests, and tripping over one another to impress us.
It’s a fun time to be a Twin Cities shopper. The days of shopping centers coasting on past success and sheer habit (think: Southdale in the early aughts; Ridgedale up until a couple of minutes ago) are over. Malls realize we have too many other avenues to buy T-shirts and jeans. Too many other more interesting places to eat. And the kids prefer Starbucks to the old food court. So the regional centers are trying to woo new retailers they think will excite us. They’re bringing in fresh food concepts in hopes that we’ll stay a little longer. They’re emphasizing entertainment, events, and activities beyond shopping to keep us engaged.
“People are sick of the same old thing,” says Paula Mueller, past president of the Minnesota Shopping Center Association and general manager of Northtown Mall, proud home to the Twin Cities’ newest Hobby Lobby store. “Malls are really listening to customers.”
And what the malls heard customers want is Nordstrom. The long-awaited coming of Nordstrom to Ridgedale Center happens October 2 and brings with it a modernized center court, better restaurants, and a bevy of tagalong retailers sure to delight residents of the western ’burbs who are tired of driving to Edina for a LUSH bath bomb or an Athleta tank top.
Not to be overshadowed in the expansion department, Mall of America is currently positioning marble tables and hanging gold fixtures inside its massive new $325 million wing. Now it just needs the stores to fill it. The J.W. Marriot luxury hotel will open in the new section of MOA in November. On the third floor, fast-food restaurants have already begun firing up the fryers. But that leaves 163,000 square feet of available retail and restaurant space heading into the holiday season. It’s looking like J.W. Marriot will spend its first Christmas alone.
Jill Renslow, MOA’s senior vice president of business development and marketing, says the mall is being highly selective about the stores that will join the Marriot in the new wing, targeting luxury retail and concepts new to market. Those deals take time.
Outside experts say it’s taking longer than expected to sign stores, yet there seems to be a general sense of optimism. MOA owner Triple Five Worldwide has always had a “build it, and they will come” approach to development, and for 23 years, it’s worked.
So here’s what we know: Our strongest malls are getting stronger. They’re also becoming more distinctive and, with the exception of MOA, more focused on serving the immediate community around them, which should reduce the customer flight risk for Southdale and Eden Prairie centers when Ridgedale’s expansion opens. If anyone is hurt, it will likely be The Shoppes at Arbor Lakes in Maple Grove, which recently lost Anthropologie to downtown Wayzata, and could have trouble holding onto Banana Republic once the brand returns to Ridgedale.
Here’s what else we know: Twin Cities mall operators remain determined to prove we can support luxury retail. And luxury retailers are interested, albeit, cautious.
“Conversations with luxury brands are active,” MOA’s Renslow says. “Luxury is definitely something we know this market can handle, but it’s about timing, location, the right mix of stores. They don’t want to come in by themselves.”
The MOA has enough room for Gucci to build the store of its dreams and invite fellow elite brands to join it. But don’t count out Galleria just yet. Sure, the Edina center has less space, and far less traffic—around 3.5 million annually to MOA’s 42 million. Still, Galleria has something no other Twin Cities shopping center can boast: a proven track record of supporting luxury retailers Louis Vuitton and Tiffany & Co.—without a Nordstrom to drive traffic.
Galleria will roll out the red carpet this month for Robert Redford’s Sundance store. It’s not luxury, but it is new to the market, and speaks to a jet-set lifestyle. The Galleria is close to announcing a couple more stores that will be firsts in town, general manager Jerry Cohen says. As for those that decide to settle at MOA instead, Cohen insists it’s all good. “It’s affirming to see successful retailers acknowledge that Minneapolis is an important location.”
All this to say: The state of our shopping centers is strong-ish. The developments this fall are likely to bring curious folks back, or in for the first time—if not to shop, then for a wood-fired flatbread at Redstone American Grill, which is moving into Ridgedale, or games at Dave & Buster’s, now open at Southdale. Among mall regulars, the updates are unlikely to dramatically change shopping habits (with the exception of some residents of Plymouth and Minnetonka, who may never venture east of Highway 100 again).
Industry experts say Ridgedale is far enough from Mall of America to avoid one Nordstrom robbing from the other. Ridgedale’s Nordstrom, while shiny and new and boasting some of the department store’s latest concepts, like an updated beauty department, is smaller than the MOA store, and it won’t offer clothing collections from Chanel, Prada, and other top designer brands featured at the MOA store.
“The really high-end customer is still going to go to Mall of America,” says retail leasing pro Stefanie Meyer, senior vice president with Mid-America Real Estate.
It all comes back to luxury—the topsy-turvy relationship Twin Cities malls just can’t quit, but haven’t quite figured out. Perhaps this time will be different. We’re more mature, we’ve learned from our losses, we’ve got our houses (of retail) in order.
And if not, well, we can draw pictures of the Gucci dresses we wish we could buy locally with crayons from the MOA’s Crayola superstore, opening next summer in the older part of the mall, where Bloomingdale’s once stood.
Malls: New + Coming Soon
Ridgedale Center: Nordstrom opens October 2, followed by Athleta, Banana Republic, Johnston & Murphy, Hammer Made, Michael Kors, Tommy Bahama, and TUMI, among others, plus new restaurants Redstone American Grill, Tiger Sushi, and Tiger Sushi’s new farm-to-table soup and sandwich spot, Oliver’s.
Mall of America: Culinary on North is now open with the usual food-court fare, but new fast-casual and sit-down restaurants are on the way this fall, including Piada Italian Street Food. J.W. Marriot will open in November. Elsewhere in the mall, Minnesota Children’s Museum will open a pop-up play space in late September. Kit and Ace will open this fall. Galleria: Sundance opens September 17.
Southdale Center: Dave & Buster’s is now open. Updates to the children’s play area are sponsored by Southdale YMCA–Edina.